FAQ's

1. What kind of handbags does Salt Wool sell?
We specialize in premium handbags designed with timeless elegance and modern style. Our collection includes versatile designs suitable for work, travel, and special occasions.

2. How can I place an order?
Simply browse our collection online, add your favorite handbag to the cart, and proceed to checkout. You’ll receive an order confirmation by email once your purchase is complete.

3. What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment options for your convenience.

4. Do you offer international shipping?
Yes, we ship worldwide.

5. How long will it take to receive my order?

• Domestic Shipping (within Norway): Processing takes 1–3 business days, and delivery usually takes 5–8 business days.

• International Shipping: Processing takes 1–3 business days, and delivery may take between 15–60 business days, depending on the destination.

6. Can I return or exchange a handbag?
Yes, we offer a 30-day return policy for unused items in their original condition. If you wish to exchange or return your handbag, please contact us at saltwool16@gmail.com.

7. How do I take care of my handbag?
We recommend storing your handbag in a cool, dry place and avoiding prolonged exposure to direct sunlight or moisture. Use a soft cloth for cleaning and keep it in a dust bag when not in use.